Sorry. No Post Until Tonight. Fixing Our Tech Issues Took Hours

My apologies for not putting out a post in time for our newsletter. We were trying to fix a problem which ended up bringing the whole site down and it took two hours to fix. We’ll hopefully have something up tonight but we’re back.

For those who want to know more: When testing configurations, we used a corrupt theme which then crashed the whole website and back-end. I had to go in to the FTP File manager for my server, make a copy of a non-corrupt theme, and rename it to replace the corrupt theme. It took all of 15 minutes to fix, but 1 hour and 45 minutes to figure out thanks to the idiotic support team at Godaddy. They put me on hold for 20 minutes and then told me that they didn’t know how to fix it, so I got to figure it out on my own. Cheers.

Michael Sitver

Michael Sitver is a technology insider who has been blogging about technology since 2011. Along the way, he's interviewed founders of innovative startups, and executives from fortune 500 companies, and he's tried dozens or hundreds of gadgets. Michael has also contributed to works featured in Newsday, The San Francisco Chronicle, and the associated press. Michael also occasionally consults, and writes for Seeking Alpha and Yahoo News.

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