An Open Letter to Youtube: Are you f#@king Stupid?

Dear Youtube Staff,

Today you released the redesign of Youtube and you did it without listening to your customers.

Are you deaf? You showed users these changes for months through Cosmic Panda and for months the feedback has been negative. On the blog post where You announced the new channel design most of the commenters didn’t like it or the channel design.

Here’s a few examples: “We need more customizing options for our channel”- Happy Cabbie“Let me be exceptionally clear. UNDER NO CIRCUMSTANCES IS THIS TO BE FORCED ON YOUTUBERS…EVER.”- Allen Kirshner    “The ability for a channel to have a distinct look is minimized in the new design. Except for the background which has been reduced to a small sliver, all channels will look like CLONES.”- Dotartdude Aren’t there any customizing possibilities for partners any more? That’s sad, because I miss my large Banner with its links and additional design opportunities o__O”- Manniac

Who is this design for? It isn’t for the Youtube user. We hate it. It isn’t for the Youtube Partners. They hate it. I have heard countless people gripe about it and yet you are deaf. A company that doesn’t listen to its customers can no survive. Look at Myspace.

This design is overcomplicated, less customizable, and it just plain sucks. If you force me over to that Channel design then I might move to Vimeo.

This is an insult to content creators. This is an insult to customers. I am very disappointed and I know you can do better Youtube. Don’t be stupid. Fix the problem.


The App Store Chronicle and all of your other customers and partners.

(If you agree and want to really make a statement then comment below.)

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Michael Sitver

Michael Sitver is a technology insider who has been blogging about technology since 2011. Along the way, he's interviewed founders of innovative startups, and executives from fortune 500 companies, and he's tried dozens or hundreds of gadgets. Michael has also contributed to works featured in Newsday, The San Francisco Chronicle, and the associated press. Michael also occasionally consults, and writes for Seeking Alpha and Yahoo News.

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