Category: Interviews

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Interview with Kathy Wright, Manager of HP Global Digital Support [Full Transcript]

We recently “sat down” for an interview with Kathy Wright, the woman in charge of HP’s entire Global Digital Support Effort. To give some perspective on how big that is, according to Ms. Wright, 40 Million Customers come to HP looking for support each month. This article has the full edited transcript of our conversation where we discussed HP’s Customer Support strengths, weaknesses, and...

An Interview With Technology’s “Kingmaker”- Walter Mossberg

Technology moves so fast, and no one has done a better job of explaining every new technology to consumers than Walter Mossberg, founder of the popular technology blog AllthingsD, and creator of the personal technology column in The Wall Street Journal. Mossberg has interviewed everyone from Bill Gates, to Mark Zuckerberg, to Steve Jobs. Mossberg’s writing has brought him numerous awards and given him...