Tagged: Story

Hostgator Wows Me

While the future of Hostgator and me is uncertain thanks to a block in place on a Wifi network I frequently use, which has been causing me trouble, I must say that their customer support is (mostly) fantastic, and that’s the only thing that has kept me with them in these first few days and weeks. Support is a key factor when I buy...

Big Tech Companies Are Anti-Social

Maybe it’s me, but it seems like the only way to talk to most big companies is to sue them. Take Aaron Greenspan with Google for example. He had to sue them for them to answer him on why his Adsense account had been suspended (more on him later). He’s not alone either. Thousands of people have reported similar stories with Google. Look at...

The Day I Pranked the President of Canon Cameras

Recently I was reminiscing with friends about a game we played a few years ago(probably four years). We’d call a company, and see how far up the corporate ladder we could prank call. One of us had the bright idea to prank call Canon. We started with their publicly available corporate office phone number. The first person we got was a secretary, followed by...

HP Support (Or Lack There Of)- A Look Back At My HORRIBLE Experience With HP Customer Service

Meg Whitman is one of my favorite tech executives, and HP seems to be making a recovery, but I’m not sure I’ll ever be able to look at an HP product again without thinking of my horrible experience with HP Customer Support a few months ago. I wrote thoroughly about it then, but I wanted to cover it again today in hopes that you...