Showcasing Amazing Tech
This month has been a horrible one for my mac. Both the logic board, and the battery failed, and my charger broke down as well. But thanks to Apple’s fantastic extended warranty program – Applecare – my computer is better than ever, and it didn’t cost me a cent. Here’s the tale of my nightmare, and how Apple made it as painless as possible....
We recently “sat down” for an interview with Kathy Wright, the woman in charge of HP’s entire Global Digital Support Effort. To give some perspective on how big that is, according to Ms. Wright, 40 Million Customers come to HP looking for support each month. This article has the full edited transcript of our conversation where we discussed HP’s Customer Support strengths, weaknesses, and...
Tomorrow I’m interviewing an executive at HP, and I wanted to give you all a shot to jump in with questions. My escapades dealing with HP support are pretty well known, so I’m excited to talk to them, and see what they think is going on, and what they plan to do about it. I’ll hopefully have the story out, edited, and written within...
Recently I was reminiscing with friends about a game we played a few years ago(probably four years). We’d call a company, and see how far up the corporate ladder we could prank call. One of us had the bright idea to prank call Canon. We started with their publicly available corporate office phone number. The first person we got was a secretary, followed by...
Meg Whitman is one of my favorite tech executives, and HP seems to be making a recovery, but I’m not sure I’ll ever be able to look at an HP product again without thinking of my horrible experience with HP Customer Support a few months ago. I wrote thoroughly about it then, but I wanted to cover it again today in hopes that you...
Meet Hoodmaps: The Unfiltered Map of Your City
16 Jul, 2017
Tinder’s New Logo: What It Means (2017)
16 Jul, 2017
Meet Hoodmaps: The Unfiltered Map of Your City
16 Jul, 2017
How To Post a Blank Facebook Comment
3 Mar, 2013
101 Uses For Old Computers- Part one
22 Feb, 2012
25 Billion App Contest Won by Some Foo Who?
7 Mar, 2012
13 inch Retina Macbook Pro Review
9 Dec, 2012