Showcasing Amazing Tech
We recently “sat down” for an interview with Kathy Wright, the woman in charge of HP’s entire Global Digital Support Effort. To give some perspective on how big that is, according to Ms. Wright, 40 Million Customers come to HP looking for support each month. This article has the full edited transcript of our conversation where we discussed HP’s Customer Support strengths, weaknesses, and...
“If you build it [they] will come”. That call, similar to the call heard in the classic movie “Field of Dreams” seems to be the call driving the creation of Windows Phone 8, and BB10, but unfortunately for the builders, they face the challenge of having to lure two different groups, and that is what will make gaining market share such a challenge. Building...
Normally I’m not impressed by Steve Balmer and Co., but as I was playing around with the Microsoft’s support section, their new support plan impressed me. This is from reading the description, but it actually seems like Microsoft has made an effort to improve their horrid customer service. Everything has improved except the grammar of their agents. See this passage from their support page:...
We did a survey a while back on what people thought of Windows 8, and we could tell then and there that people did not like it one bit, but after more and more people have weighed in, we thought we’d reshare some stats. 43% of those surveyed disliked or extremely disliked Windows 8. 40% of people liked Windows 8. Another 17% thought it...
This “surface”d the other day. It’s a humorous parody of the difference between the advertising for Microsoft’s Surface and Apple’s iPad. It basically combines the two ads into one mega ad where they interact. It’s a funny video, but it does bring a real point. Apple’s ad strategy has won awards and acclaim for being some of the best in history. What many wonder...
Meet Hoodmaps: The Unfiltered Map of Your City
16 Jul, 2017
Tinder’s New Logo: What It Means (2017)
16 Jul, 2017
Meet Hoodmaps: The Unfiltered Map of Your City
16 Jul, 2017
How To Post a Blank Facebook Comment
3 Mar, 2013
101 Uses For Old Computers- Part one
22 Feb, 2012
25 Billion App Contest Won by Some Foo Who?
7 Mar, 2012
13 inch Retina Macbook Pro Review
9 Dec, 2012