Category: Tech Support

The Customer support grammar india microsoft

This Must Be The Apocalypse! Microsoft Tech Support Impressed Me

Normally I’m not impressed by Steve Balmer and Co., but as I was playing around with the Microsoft’s support section, their new support plan impressed me. This is from reading the description, but it actually seems like Microsoft has made an effort to improve their horrid customer service. Everything has improved except the grammar of their agents. See this passage from their support page:...

The Day I Pranked the President of Canon Cameras

Recently I was reminiscing with friends about a game we played a few years ago(probably four years). We’d call a company, and see how far up the corporate ladder we could prank call. One of us had the bright idea to prank call Canon. We started with their publicly available corporate office phone number. The first person we got was a secretary, followed by...

Major Widespread Flaw in Apple Retina Macbook Pro Causes Flicker- No Recall Plans yet

If you’re reading this any time after we’ve published this, you’re probably one of the proud owners of the new Retina Macbook Pro, and you’re probably wondering why the fuck heck your several thousand dollar computer has flickering bars across the screen. It’s not just you. The article we wrote about this in October is one of our most popular recent articles, and forums...

Retina Macbook Pro Screen Flicker Solution

When you spend a fortune on a new computer, the last thing you want to see is a flickering screen (especially when the screen is paramount to the design, and a pain in the @$$ to remove). UPDATE: It’s Most likely a hardware issue. See our solution, and latest update on this emerging issue here. You could also just switch to this Chromebook (I did,...

The Apple Store Experience

This week I paid a visit to one of Steve Jobs’s greatest unintentional creations. When an employee came to him with the idea of Genius bar he hated it. And then he slept on it. And then he loved it. And it was born. Thank you to Lauren who assisted me. She popped my computer open, pulled out the fan, found the broken tiny piece that...